Sector Sessions

Want to learn the best practices in the sectors you serve? Thinking about branching into a new niche? Sector sessions are a great way to discuss topics in your area of staffing and meet colleagues with shared interests. There will be a workshop specific to each sector and in-depth 75-minute sector sessions on the first afternoon of Staffing World, so you can learn about and network in your area of the industry.

Health Care

Under Pressure: The Future of Hospitals and the Implications for Staffing Firms

Regardless of the staffing sector your firm serves, staying up-to-date on your clients' business challenges is a best practice. In heath care staffing, the industry's complexity can make this best practice difficult to achieve. Join Kemp Dolliver to gain insights into the present and future challenges of your health care clients, including the near and long-term implications of health care reform. Dolliver will provide an update on the financial health of hospitals, their actions in response to health care reform, and their projected usage of staffing firms.

Industrial

Protect Your Business and Bottom Line: Evolution of Risk Management

This panel will discuss the current state of risk management standards and what it means for the staffing firms, both those that are publicly traded and those that are privately held. The discussion will cover what the U.S. Securuties and Exchange Commission, Financial Accounting Standards Board, and others have in store in terms of governance, risk, and compliance. Participants will take a look at current trends of standards versus certification, conformity with risk management definitions and frameworks, integration of enterprise-wide risk management, and regulatory developments as they relate to risk management. The panel will also discuss board membership, risk committees, and chief officer duties for the publicly held staffing firm.

Professional

Distinguishing Yourself in a Client-Driven Marketplace

In client-driven markets, competition for new business is keener than ever, prospective clients are more discerning than ever, and lost business opportunities are more painful than ever. Faced with these challenges, adept recruiters must cultivate, refine, and deploy engagement approaches that allow them to stand out favorably from competitors—while also engendering more business. In short, recruiters must take deliberate steps to optimize client cultivation, marketing, and relationship management activities. In this workshop, Paul Siker will address five focus areas that can help you engage client prospects more effectively, reinforce positive perceptions with existing clients, and ultimately distinguish yourself and your firm not only as a recruiter of choice, but also as a solution of choice. By the end of this workshop, you'll have a host of readily deployable approaches and techniques for building your client base.

Recruiting, Placement, and Direct Hire

Performance Matters: Accountability Systems That Drive Results Without Driving Owners or Managers Crazy

Anytime two or more managers in the staffing industry come together, the conversation invariably turns to two topics: how to increase profits, and how to get better performance out of staff. Profits are easy to measure, but performance is not—yet without strong performance, profit suffers. What's missing in most direct hire firms is a clear and meaningful accountability system. Underperformance goes unnoticed until it becomes unbearable and top performers feel underappreciated and frustrated. The wrong people stay, and the most valuable performers leave.

In this workshop, Lambert will lay out an accountability system for owners and managers that will enable you to get more out of your team without taking more out of you. Lambert will share a template for setting clear expectations with new hires to start the employment relationship right. She'll lay out a roadmap for employee development and accountability meetings that lead to increased performance. And she will provide an understanding of key metrics that drive performance and learn how to use them as an accountability tool. Participants will walk away with the necessary tools to take control of performance, productivity, and, ultimately, profitability.

Techinical, IT, and Scientific

Tech Talk—Conversations With Sector Peers

This session has been a Staffing World favorite among technical, IT, and scientific staffing professionals. Gary Morris and J.J. Hurley, chairman and vice chairman, respectively, of the ASA technical, IT, and scientific section policy council, will begin this workshop with a review of relevant and thought-provoking results from the 2010 ASA sector benchmarking survey. The survey results have historically generated tremendous participant interaction. Discussion will then flow to sector best practices and opportunities for improvement, with a focus on strategies for growing your business and gaining a competitive advantage. Additional hot topics could include social media and staff retention, particularly of recruiters and sales reps. This session emphasizes open discussion and peer-to-peer networking and learning. Make new connections, share your insights, and stay abreast of the latest trends in technical, IT, and scientific staffing.

Download a workshop grid.