ASA: What type of staffing services does MAU Inc. provide?
Hatcher: MAU provides temporary staffing; professional recruiting; and outplacement, managed, assessment, and outsourcing services to a wide range of industries, but primarily manufacturing. We handle everything from manufacturing processes to employment, interns, co-ops, internal logistics, packaging, material movement, support functions, risk management and safety services, and payroll services.
ASA: How does ASA save you time and money, or give your business an advantage?
Hatcher: MAU has been a member of ASA since the 70s and I really believe in the organization because educated professional employees ultimately add value to customers.
ASA saves MAU time and money with free legal and legislative help. Years ago this was the No. 1 reason why I was a member. ASA proactively influences legislators on the Hill, and makes us aware of legal cases pending. We also have the opportunity to pick up the phone and call a lawyer at ASA directly to ask questions. I don’t know where else we would get this kind of industry support.
The ASA annual convention is invaluable to MAU. It gives our business an advantage by rewarding and stimulating our high potential employees. Even if I don’t get a chance to go to Staffing World®, I send select employees so they will soak up information about best practices and new industry tools, and learn about new vendors and suppliers. And there’s always the great advantage of networking at the annual convention.
Finally, ASA doesn’t have any geographic boundaries. We have offices in multiple states, and ASA keeps us up-to-date about the laws in each state. ASA also supports broad industry demographics, so our employees that place accountants, senior managers, and other high level employees are just as informed as those that place industrial, administrative, and call center support positions.
ASA: How is your staff integrating the association’s services into their daily work?
Hatcher: All of our employees benefit from ASA training materials. For new hires, we share industry history and demographic data gleaned from ASA, as well as the ASA code of ethics, which are all wrapped into our learning management system. Existing employees benefit from the numerous free webinars that ASA delivers every month, which help educate and keep them up-to-date on industry practices. The ASA Certified Staffing Professional® certification is also built into our employee performance development program.
ASA: What advice would you give other ASA members?
Hatcher: Owners and managers—involve your employees. If you can’t go to Staffing World or attend a webinar, send them. Also, ask for help. Pick up the phone and call ASA, because that’s one of the greatest benefits of membership with ASA—a live person is there to answer your calls.