Alexandria, VA, March 5, 2015—“Overall patient satisfaction with care and evaluations of quality of nurse communications are not affected by the employment of supplemental (temporary or contract) nurses to permanent nurses, according to a new, first-of-its-kind study led by researchers at the University of Pennsylvania School of Nursing.” Satisfaction levels are assessed according to how patients would rate their hospital experiences or whether they would recommend their particular hospitals to loved ones.
“Patient satisfaction is a valid and vital component of quality of care,” said researcher Linda H. Aiken, Ph.D., RN, FAAN, FRCN, with the Center for Health Outcomes and Policy Research, University Pennsylvania. “This groundbreaking study helps debunk the myth that the use of supplemental nurses negatively impacts patient quality of care or satisfaction.”
Published in the March issue of the Journal of Nursing Administration, the study, “Hospital Employment of Supplemental Registered Nurses and Patients’ Satisfaction of Care,” analyzed cross-sectional data from registered nurses in 427 hospitals in four states that were linked to American Hospital Association data and patient data from the Hospital Consumer Assessment of Healthcare Providers and Systems survey developed by the U.S. Centers for Medicare and Medicaid Services.
“This study confirms that the use of supplemental nurses is a sound strategy for medical institutions to employ to maintain appropriate nurse to patient staffing levels and ensure high levels of patient satisfaction and patient care,” said Richard Wahlquist, ASA president and chief executive officer.
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About the American Staffing Association
The American Staffing Association is the voice of the U.S. staffing, recruiting, and workforce solutions industry. ASA and its state affiliates advance the interests of the industry across all sectors through advocacy, research, education, and the promotion of high standards of legal, ethical, and professional practices. For more information about ASA, visit americanstaffing.net.
State and local governments across the U.S. are issuing mandatory shutdown orders, “shelter-in-place” orders, and related interpretive guidance—all designed to immediately restrict the congregation and movement of people during the Covid-19 pandemic. These orders vary in substance and specific restrictions, but most exclude from the restrictions “life-sustaining” or “essential businesses” that may keep their brick-and-mortar… More ›
Highlights On March 18, the president signed into law the Families First Coronavirus Response Act, which temporarily provides for expanded paid leave for employees. In this webinar, ASA attorneys Stephen Dwyer and Ed Lenz will moderate a panel discussion featuring Miller & Chevalier Chartered attorneys Marc J. Gerson, Elizabeth F. Drake, and Thomas M. Cryan… More ›
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The World Employment Confederation Outlines Policy Recommendations to Reduce Disparity Between Global Supply and Demand, Leading to Better Functioning Labor Markets More ›
The World Employment Confederation Outlines Policy Recommendations to Reduce Disparity Between Global Supply and Demand, Leading to Better Functioning Labor Markets More ›
Sorry, the content you’ve selected is for members only. Maybe it’s time to join! Or if you’re already a member, please log in. Join today to get access to all ASA webinars and on-demand presentations. The ASA Resource Llibrary includes hundreds of presentations that members can view at their convenience and at no charge. Valuable webinars… More ›
Sorry, the content you’ve selected is for members only. Maybe it’s time to join! Or if you’re already a member, please log in. Join today to get access to all ASA webinars and on-demand presentations. The ASA Resource Llibrary includes hundreds of presentations that members can view at their convenience and at no charge. Valuable webinars… More ›
Staffing firms and employees benefit from fewer workplace hazards and exposures, as well as fewer worker injuries, illnesses, and fatalities. Moreover, worker satisfaction, productivity, collaboration, recruitment, and retention all increase dramatically when employers promote and ensure safe and healthy work environments. The Employee Safety Best Practices and Operating Information documents pertain to: Staffing firms’ general… More ›
Sorry, the content you’ve selected is for members only. Maybe it’s time to join! Or if you’re already a member, please log in. Join today to enjoy all the benefits of ASA membership. Strategic business intelligence Legal help and advocacy Learning and professional development ASA publications Exclusive industry data Community and networking And more! Learn… More ›
Sorry, the content you’ve selected is for members only. Maybe it’s time to join! Or if you’re already a member, please log in. Join today to enjoy all the benefits of ASA membership. Strategic business intelligence Legal help and advocacy Learning and professional development ASA publications Exclusive industry data Community and networking And more! Learn… More ›
