Alexandria, VA, March 5, 2015—“Overall patient satisfaction with care and evaluations of quality of nurse communications are not affected by the employment of supplemental (temporary or contract) nurses to permanent nurses, according to a new, first-of-its-kind study led by researchers at the University of Pennsylvania School of Nursing.” Satisfaction levels are assessed according to how patients would rate their hospital experiences or whether they would recommend their particular hospitals to loved ones.
“Patient satisfaction is a valid and vital component of quality of care,” said researcher Linda H. Aiken, Ph.D., RN, FAAN, FRCN, with the Center for Health Outcomes and Policy Research, University Pennsylvania. “This groundbreaking study helps debunk the myth that the use of supplemental nurses negatively impacts patient quality of care or satisfaction.”
Published in the March issue of the Journal of Nursing Administration, the study, “Hospital Employment of Supplemental Registered Nurses and Patients’ Satisfaction of Care,” analyzed cross-sectional data from registered nurses in 427 hospitals in four states that were linked to American Hospital Association data and patient data from the Hospital Consumer Assessment of Healthcare Providers and Systems survey developed by the U.S. Centers for Medicare and Medicaid Services.
“This study confirms that the use of supplemental nurses is a sound strategy for medical institutions to employ to maintain appropriate nurse to patient staffing levels and ensure high levels of patient satisfaction and patient care,” said Richard Wahlquist, ASA president and chief executive officer.
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About the American Staffing Association
The American Staffing Association is the voice of the U.S. staffing, recruiting, and workforce solutions industry. ASA and its state affiliates advance the interests of the industry across all sectors through advocacy, research, education, and the promotion of high standards of legal, ethical, and professional practices. For more information about ASA, visit americanstaffing.net.
Launches Vaccine Literacy Web Microsite for Employers As part of efforts to lead the U.S. staffing and recruiting industry’s response to the pandemic, the American Staffing Association this week launched a Covid-19 vaccine literacy microsite. The site provides a variety of resources all employers—not just staffing agencies—can use to engage and educate their workforces about… More ›
Tuesday, March 2 2–3 p.m. Central time Virtual Register now Registration is free. Reserve your spot today. Highlights Join the ASA Texas Network, representatives from the Department of Labor’s Wage and Hour Division and the Occupational Safety and Health Administration’s San Antonio office, and members of the ASA safety committee for a free safety training… More ›
State and local governments across the U.S. are issuing mandatory shutdown orders, “shelter-in-place” orders, and related interpretive guidance—all designed to immediately restrict the congregation and movement of people during the Covid-19 pandemic. These orders vary in substance and specific restrictions, but most exclude from the restrictions “life-sustaining” or “essential businesses” that may keep their brick-and-mortar… More ›
Highlights On March 18, the president signed into law the Families First Coronavirus Response Act, which temporarily provides for expanded paid leave for employees. In this webinar, ASA attorneys Stephen Dwyer and Ed Lenz will moderate a panel discussion featuring Miller & Chevalier Chartered attorneys Marc J. Gerson, Elizabeth F. Drake, and Thomas M. Cryan… More ›
The World Employment Confederation Outlines Policy Recommendations to Reduce Disparity Between Global Supply and Demand, Leading to Better Functioning Labor Markets More ›
The World Employment Confederation Outlines Policy Recommendations to Reduce Disparity Between Global Supply and Demand, Leading to Better Functioning Labor Markets More ›
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