AI Agents, Explained: What Staffing Firms Need to Know

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Monday, Aug. 19, 2026
3–4 p.m. Eastern time

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Who Should Attend

Staffing, recruiting, and workforce solutions industry owners, principals, chief executive officers, presidents, and branch managers; recruiting professionals

Highlights

“Agent” is quickly becoming the most-used—and least-understood—word in staffing technology. Every applicant tracking system, customer relationship management platform, and recruiting technology supplier now claims to offer one, but the label covers everything from a simple chatbot to software that can independently source, screen, and schedule candidates. Knowing the difference is the first step toward making smart decisions about your tech stack.

Get a clear, plain-language explanation of what separates an AI agent from an AI assistant, a guided tour of where agents are showing up across the recruiting technology landscape, and an honest look at what these tools can actually do today versus what’s still on the horizon.

You’ll leave with the vocabulary and framework to evaluate supplier claims with confidence—and a realistic sense of where agents can add capability and give time back to your team right now.

During this webinar, attendees will learn how to

  • Distinguish between AI agents and AI assistants and why the difference matters for staffing operations
  • Identify where AI agents are emerging across the ATS, CRM, and recruiting technology landscape
  • Evaluate what agents can and can’t do today and what capabilities are coming next

Facilitators

Baljit “Brian” Gill, founder and CTO/COO, TalentBurst Inc
Sabashan Ragavan, co-founder and CEO, HeyMilo


This networking call qualifies for 1.0 hour of CE toward maintaining your ASA credential.

CE 1.0


ASA Workforce MonitorNearly half of employed U.S. job seekers (49%) believe AI tools used in job recruiting are more biased than their human counterparts. View the results & download the infographics »
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