Wednesday, Oct. 25
Artificial Intelligence—Legal Implications of Taking the “Human” Out of Human Resources
Tammy McCutchen, partner, Littler Mendelson PC; former administrator, U.S. Department of Labor, Wage and Hour Division
Artificial Intelligence (AI) has quickly become one of the most talked-about trends in recruiting, onboarding, and even compliance. This session will explore the intersection between AI, human resources, and employment law. What is “artificial intelligence”? What is the state of technology? Can AI perform HR functions? Attendees will leave this session understanding which HR functions are ripe for AI, what new legal challenges are emerging (or may emerge), and how to ensure compliance in this fast-changing HR space.
Managing a Profitable Existence Within the Talent Acquisition Technology Ecosystem
Brian Delle Donne, president, Talent Tech Labs
Join your colleagues for a strategic overview of the talent acquisition technology ecosystem, a labyrinth of emerging services and products that have come to market to better enable staffing delivery either as a service you can use, or one you may have to compete against one day. In an industry that has seen explosive growth over the past few years, talent acquisition technologies have overwhelmed the market. Learn how to consider the best suppliers through each step of sourcing, engaging, and selecting the talent you deploy to your clients. Talent Tech Labs representatives will be on hand in the expo hall after this session to dive deeper into the landscape and to give guidance on how to evaluate companies before you make a big spending decision.
11 a.m.–12:30 p.m.
Explore the industry’s most pressing business and operational issues and gain practical solutions in this roundtable learning and networking session. Choose three discussions from more than 20 topics, which may include upskilling the workforce, workplace safety, state legislative challenges, I-9/E-Verify/immigration issues, managing during inflation, remote staffing, profiting with vendor management systems and managed service providers, social media recruiting, and more.
Engage Technology Disruptors or Get Left Behind
Facilitated by Mike Whitmer, global chief information officer, Recruit Holdings Co.
Panelists: Phillip Noe, chief information officer, Adecco Group North America
Alan Stukalsky, chief digital officer, Randstad North America
If you’re an industry chief information officer or technology professional, you know your c-suite colleagues rely on you to stay current with technological changes. This workshop will focus on current technology disruptors that must be leveraged right now for success. Discuss emerging technologies, including artificial intelligence, biometrics, and natural language processing, that will change the staffing industry going forward. Arm yourself with critical information that you can use to increase client loyalty, create more operational efficiency, provide talent faster, and improve the service provided to your customers. This workshop is the precursor to “CIO Roundtable: Top Five Issues in Managing an Enterprise IT Department,” starting at 3:15 p.m.
Managed Services Forum
Facilitated by John Healy, chairman of the corporate members committee and vice president, World Employment Confederation
Panelists: Denis Pennel, managing director, World Employment Confederation
Richard Wahlquist, president and chief executive officer, American Staffing Association
Meet with peers and explore ways to improve understanding of the recruitment process outsourcing (RPO) and managed service provider (MSP) market at a global level. This forum will allow you to collaborate with fellow thought leaders on topics such as association advocacy, best practices and networking, quality standards, profiling the market, and the role of MSPs and RPOs. Discuss these and other ways that the World Employment Confederation and their national federations, like ASA, provide value to their members.
CIO Roundtable: Top Five Issues in Managing an Enterprise IT Department
Facilitated by Mike Whitmer, global chief information officer, Recruit Holdings Co.
The CIO Roundtable is a thought leadership group created for and by top technology executives in the staffing industry. This is an opportunity to meet peers and collaborate with fellow thought leaders through topic-based discussions. If you are a chief information officer or have the senior IT role within your organization, attend this session to discuss information security, data protection, cloud computing, artificial intelligence, big data, and business intelligence. This session accompanies the workshop “Engage Technology Disruptors or Get Left Behind,” which starts at 2:15 p.m.
Thursday, Oct. 26
11:30 a.m.–12:30 p.m.
Running an Efficient Back Office to Maximize Profitability
Judi Bell, chief operating officer, People 2.0
Competition is fierce. Profit margins are thin. Staffing firms are exhausting all options to gain more strategic advantages and get ahead. Through all that effort, you need to ensure that your back office is running efficiently. While exploring the latest best practices for operating an efficient back office, this session will address maximizing efficiencies in your billing process, risk management, credit, key performance indicators and finance, intelligent dashboards, and more. The discussion topics are ideal for owners who are interested in growing their business and want to learn how to best leverage technology as a competitive advantage.
Robotics and Humans at Work—Staffing Solutions of the Future
Facilitated by Jason Leverant, TSC, CSP, CSC, CHP, president and chief operating officer, AtWork Group
Panelists: Doug Hammond, executive vice president, bicoastal/mid-state zone, Randstad
Landon Spring, senior director, business development and marketing, RK Logistics Group
The potential for robots to hijack sourcing and recruiting functions is causing angst among some staffing professionals. Refresh your perspective and hear how robots can enhance the staffing industry, working side-by-side with humans. This workshop will feature working relationships that emerge within companies that use both temporary workers and robots. The discussion will unveil today’s evolving workforce and prove that both internal and temporary associates can work successfully with robots. Attend this workshop for a vision of a truly comprehensive workforce solution.
11:30 a.m.–1 p.m.
Staffing Technology You Can’t Live Without—Must-Haves in Recruiting and Talent Engagement, Sales and Client Engagement, and Back-Office Operations
Facilitated by Jim Essey, CSP, president and chief executive officer, The TemPositions Group of Cos.
Panelists: Hope Bradford, senior IT director, Kelly Services
Kevin Delaski, chief information officer, The TemPositions Group of Cos.
Tom Erb, CSP, president, Tallann Resources LLC
The four subject matter experts who brought past Staffing World attendees the highly rated “Hot Tech” sessions will be in Chicago this year to present the best technology solutions you should be using throughout the workforce solutions ecosystem. This interactive session will begin with an overview of top technology solutions from established vendors as well as start-ups in three specific areas, followed by breakout groups that allow attendees to learn more by interacting with the panelists and other attendees—including a discussion on how to adapt each solution to mobile use. You’ll be able to switch breakout groups to cover multiple topics while you engage in thought-provoking discussions with your peers. This is a roll-up-your sleeves, solutions-based session, so come prepared to learn from your colleagues and leave with actionable ideas.
Digital Marketing Simplified
Facilitated by Adam Bleibtreu, chief marketing officer, On Assignment Inc.
Digital marketing is so much more than search engine optimization. While staffing firms are trying to increase website visits, they also must be concerned with increasing their firm’s overall online presence and visibility to potential clients and candidates. This hands-on session will share how to effectively employ email campaigns and search engine optimization for job posts, and how to develop content for social media channels. Learn how to apply current digital marketing techniques specifically designed to improve inbound candidate flow and increase client awareness.
Get in the Driver’s Seat: Maximizing That VMS Partnership You Didn’t Really Want
Linda Sasser, chief executive officer, Impacting Leaders
“The client is bringing in a third-party vendor management system (VMS).” While your first reaction may be to groan when you hear this news, VMS companies often share the same goals as staffing providers—they want to save the client money, streamline their staffing needs, and provide the information that data-hungry clients want to make better decisions. They just approach these objectives from an entirely different angle. Join staffing industry professional and leadership expert Linda Sasser to hear how you can use your industry expertise, communication skills, and influence to finesse your relationship with third-party VMS companies and the client. You will learn to identify and work toward common goals with the VMS; establish positive communication and a good relationship; utilize data provided by the VMS to make better decisions; and more.