New This Year! Game Changers Tag-Team Presentations

When: Thursday, Oct. 17, 9:15–11:15 a.m.
Where: Staffing World Expo Hall

Subject to change.

On Thursday morning, Oct. 17, the Staffing World Tech Park will be transformed into an engaging hub of game-changing solutions for staffing companies. New this year: Game Changers are TED Talk-Style, tag-team presentation by suppliers and their clients on solutions that deliver results for staffing companies.

These practical case studies—on topics other than technology—offer real-world examples of how your peers are leveraging the help of staffing industry suppliers to solve pressing business needs. Use your personal Staffing World radio, sponsored by Clearly Rated, to tune in to these straightforward, 15-minute presentations that are focused on solutions for your company.

Breakfast is served in the expo hall on Thursday morning, starting at 8 a.m., so grab a bite and some coffee and head over to the Game Changers area of the hall (where Tech Park presentations took place on Wednesday). There is comfortable seating and tables, so you can relax, eat, and learn.

See you on Thursday morning for Game Changers! If you are ASA-certified, scan your badge to earn CE hours toward recertification.


Staffing World 2019 Game Changers Schedule

9:15–9:30 a.m.
Stage 1
Malone Workforce Solutions Chooses TextUs for Business Class Text Messaging
Beth Delano, CEO, Malone Workforce Solutions, and Josh Berndt, director of enterprise sales, TextUs

Find out the sourcing and outreach strategies that have helped Malone Workforce Solutions, an Inc. 5000 staffing company, engage talent more effectively and continue to grow. In this tag-team presentation, Josh Berndt of TextUs and Beth Delano of Malone Workforce Solutions will discuss how the text messaging platform can fuel your company’s success by enabling you to contact candidates faster, build better relationships, and increase the speed of your staffing cycle.

Stage 2
Utilizing Your Insurance Broker for Contract Review, Growth Strategies, and More
Monte Block, CEO, Rotator Staffing Services, and Kerri Quigley, vice president, Assurance

Are you concerned with the frequency and severity of claims? Has the rising cost of workers’ compensation and liability costs eaten away at company profit? Assurance uses its staffing industry knowledge to ensure proper coverage, controls and risk mechanisms are in place, and protect the bottom line. In this session you’ll learn how to effectively review client contracts and negotiate more favorable terms, ensure proper coverage is in place to meet contractual requirements, and develop methods to instill a culture of risk management in your company.


9:35–9:50 a.m.
Stage 1
How Strategic Marketing Enables Triple Crown to Achieve 70% YoY Sales Growth
Dave Smith and Sabatino Guerriero, co-founders, Triple Crown Consulting, and Leslie Vickery, CEO and founder, ClearEdge Marketing, and Jennifer Higgins, account director, ClearEdge Marketing

Gather valuable insights on how powerful strategic decisions to invest in a marketing partnership can drive a 70% year-over-year sales growth the first year and more than 30% growth in subsequent years. Dave Smith and Sabatino Guerrriero of Triple Crown Consulting along with Leslie Vickrey and Jennifer Higgins of ClearEdge Marketing share their journey from a single project scope of work between the two companies to a comprehensive partnership—and what the impact has been to the bottom line as well as other measures of success.

Stage 2
Join a Group Captive Insurance Program—One of the Best Decisions I Made for My Staffing Business
Kevin Turner, vice president, Odell Studner, and an Odell Studner staffing company client

Gain practical insights about the financial benefits the group captive insurance platform provides for staffing companies. Attendees participating in this session will walk away with a new perspective on insurance purchasing and learn how to evaluate their own business to find ways to drive revenue from managing risk.


9:55–10:10 a.m.
Stage 1
Explore Acquisition and Organic Growth Financing With Access Capital
John Goullet, co-founder and chairman, Diversant, and Paul Mehring, co-president, Access Capital Inc.

In this conversational session between Paul Mehring of Access Capital and John Goullet of Diversant, get a practical look at how Access Capital helped Diversant grow from a $50 million company to a $200 million company within 10 years by providing both acquisition financing and organic growth financing. Securing the lowest-cost financing solution may ultimately cost owners millions in valuation through missed opportunities. Attendees will learn how Access Capital works closely with clients to finance inorganic and organic growth opportunities that other lenders will not consider.

Stage 2
Does UI Really Matter? How Mobile Onboarding Impacted Medix’s Recruitment Process
Jennifer Mrumlinski, director of talent, human resources, Medix, and Andre Mileti, head of sales and marketing, EmployStream

Medix is a leading staffing and workforce solutions provider in the health care, scientific, and information technology sectors. The company’s understanding of its audience through employee feedback led Medix to invest in an automated, mobile-first onboarding experience for its candidates. Walk away from this session with tactics on how to increase your company’s hiring capacity by radically improving the middle office workflows and candidate satisfaction.


10:15–10:30 a.m.
Stage 1
Boost Your Bottom Line—Solving the Safety Culture Puzzle
Anissa Wieck, director of insurance and risk management, Cornerstone Staffing Solutions Inc., and Paul Vescio, senior risk consultant, Aon

By 2014, workers’ compensation claim frequency and severity had reached multi-year highs with expenses in the millions of dollars for Cornerstone Staffing Solutions Inc. By collaborating with Aon to create a successful safety program, CornerStone staffing was able to strengthen their organization’s safety culture and improved the performance of their risk and workers’ compensation programs. Learn how to recognize improvement opportunities using a gap assessment and other ways to mitigate safety-related issues. Attendees will ultimately develop techniques Cornerstone has implemented to foster enriching relationships with their branch professionals and many of their clients.

Stage 2
ESC Helps AtWork Solve Franchisee Benefits Challenge
Jason D. Leverant, CSP, TSC, CHP, CSC, president and COO, AtWork Group, and Marco Nunez, senior analyst, Essential StaffCARE

A common challenge for mid- to large-sized staffing franchises is the identification of a suitable benefits solution for its franchise owners and their core employees. Essential StaffCARE crafted a simple, elegant solution that allows franchisees of any size to offer its employees valuable, usable benefits. In this tag-team presentation by ESC and AtWork Group, learn about a benefits delivery solution for franchisees that creates administrative efficiencies while staying compliant with the Affordable Care Act.


10:35–10:50 a.m.
Stage 1
Negotiating Workers’ Compensation Collateral
Neal Gagen, staffing practice leader, Lockton Cos., and Jon Neff, co-founder, Hire Dynamics LLS

Staffing companies with significant workers’ compensation exposure find it advantageous to assume risk (i.e., take a deductible) on their workers’ compensation program. This results in the insurer requiring collateral to secure the staffing company’s obligations to reimburse the carrier for retained losses within the deductible. To affect the best outcome, you need to understand why collateral is required, how it is determined, and how you can influence the amount.


10:55–11:10 a.m.
Stage 1
Beyond Best of Staffing: Putting Feedback at the Core of Your Culture Every Day
Matthew Nagler, managing partner and co-founder, BankW Staffing, and Eric Gregg, CEO and founder, ClearlyRated

Most staffing leaders are familiar with the Best of Staffing program, but few understand how the same information that powers Best of Staffing awards can be gathered throughout the year and used to power retention, expansion, client acquisition, and revenue growth. Take part in this presentation by ClearlyRated (formerly Inavero) and BankW Staffing to learn how BankW and has leveraged real-time feedback from its ClearlyRated survey program to reinforce a culture of service excellence. What is the return on that investment? BANKW has grown three times faster than the industry over the last three years, with NPS scores consistently at world-class levels. Join this lively discussion about how to celebrate service wins, save at-risk accounts, and recognize the top service providers in your company, all while driving stronger, more consistent growth and better margins.