Our Staffing World 2021 presenters represent a broad range of perspectives and expertise.

Palermo is responsible for designing and implementing customized training programs that satisfy the unique goals of clients. She has more than 20 years’ experience in various disciplines of the human capital management field—ranging from course development and training to account management. She has over 15 years of experience helping clients implement applicant tracking software and best practices to increase process efficiencies. She previously worked for seven years at Resumix as a deployment and training manager. Palermo joined JobDiva in 2004 to lead its training program. She has been instrumental in mapping client processes and assisting in implementing best practices.