Conquering Contract Negotiations: How to Protect Your Business and Still Win the Deal

There is nothing more frustrating than losing a prospect or client over a contract—and with clients and managed service providers increasingly insisting on little-to-no redlines, staffing firms may take on excess risk in an effort to land or keep business. In addition, the impact of the pandemic and rapidly changing regulatory environment has created new challenges, making insurance and indemnification terms even harder to negotiate. In this dynamic and lively session, you will learn best practices from a top industry sales leader, a veteran staffing attorney, and a seasoned insurance expert, and discover tactics and tools you can implement today to get more deals done.

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Avoiding Retaliation Claims in the Age of Covid

Employees are increasingly aware of and outspoken about worker protection laws, from pay equity to workplace accommodation requirements. And the Covid global pandemic and recent environmental, social, and governance-related developments have only bolstered the likelihood of employees raising their concerns. Because employee workplace complaints significantly increase the risk of retaliation lawsuits and other disputes, staffing firms must be able and equipped to respond appropriately. In this session, employment and staffing attorneys Jason Klimpl and Marisa Sandler will provide attendees with guidance on how staffing firms can avoid retaliation claims when responding to employee workplace complaints—and how to appropriately coordinate with clients where necessary. The presenters also will provide practical guidance that focuses on protecting a firm’s reputation, culture, stakeholder relationships, and finances.

Best Practices in Navigating Remote Work

So here we are coming out of the pandemic saddled with a patchwork of new regulations, expanded workers’ benefits, safety regulations, and workplace cultures that have been completely upended by the emergence of remote work. What’s a staffing firm to do when trying to untangle this giant regulatory knot? Join legal and safety experts from Taylor English Duma LLP and Elwood Staffing Services as they review the various compliance and legal regulations that came about during the pandemic and let you know which ones are likely to stick. They will also address all the potential legal pitfalls and safety exposures to be aware of as your firm navigates the new world of remote work. For example, did you know if a worker trips and falls down the stairs at their remote office, there could be workers’ compensation issues? This is one session on the modern workplace that you cannot afford to miss.

Learning Objectives:

1. Be informed about Covid-era regulations that will likely have a continued impact on business operations.
2. Discuss how the industry continues the journey of satisfying client needs and keeping associates safe while staying compliant.
3. Understand new worker benefits that came about during the pandemic.
4. Identify potential legal pitfalls in regard to wage and hour, safety, tax implications, privacy, and many other issues in relation to remote work.

Workers’ Compensation Claims: Minimizing Costs and Maximizing Care

We all know the frustration of working with carriers or third-party administrators to effectively manage work compensation injuries and claims. Caring for the injured worker while ensuring cost containment can be tricky. This session will demonstrate proven and effective best practices that truly maximize the care of the injured workers while providing the best cost possible. You’ll also learn how client/host employer site evaluations are invaluable to minimizing costs. How can you provide the fastest medical treatment? Why and how does a return-to-work program save you so much on the cost of a claim? Can you really take control of a workers’ compensation claim? Learn from both the staffing service and the carrier perspectives—the presenters have a combined more than 60 years of best-in-class experience.

Immigration-Related Employment Discrimination and HR Software Programs

The Immigrant and Employee Rights Section in the Civil Rights Division of the U.S. Department of Justice enforces the antidiscrimination provision of the Immigration and Nationality Act 8 U.S.C. § 1324b. This law prohibits employers from discriminating based on citizenship, immigration status, or national origin in hiring, firing, recruitment, and referral for a fee, and during the Form I-9 and E-Verify processes. Don’t miss the opportunity to take part in this session and hear directly from the source: IER chief Alberto Ruisanchez will address discrimination and legal intricacies related to the tech systems your staffing company may already be using. He will draw examples from cases in which IER found violations related to the use of proprietary or commercial HR software. Plus, immigration law expert and attorney Helen Konrad joins the conversation to offer legal expertise and to discuss recent and notable cases.

Learning Objectives:

1. Learn what constitutes immigration-related employment discrimination under the Immigration and Nationality Act.
2. Glean best practices to avoid discrimination when verifying employment eligibility.
3. Hear about recent cases resolving allegations of discrimination involving the use of HR software.