ASA State of the Industry Webinar Series—A Quarterly Update for Staffing ProfessionalsM

Overview

ASA and Inavero, the association’s satisfaction survey partner, bring you the third ASA State of the Industry webinar of 2015. Past installments of this quarterly webinar series have had at-capacity participation thanks to its targeted and valuable content. During this webinar, get an up-to-date look at latest trends, opportunities, threats, and solutions affecting the staffing and recruiting business.

Eric Gregg, chief executive officer of Inavero, will review the industry’s client and candidate net promoter scores (a customer loyalty metric determined by asking people whether they would recommend the staffing firm) for 2015. During a question-and-answer segment, Jeff Bowling, chief operating officer of the Delta Cos. and a member of the ASA board of directors, will share how Delta has been able to improve its NPS scores and stand out from competitors.

The latest ASA Workforce Monitor results underscore the fact that employers need to rethink their recruitment and retention strategies. Cynthia Poole, ASA director of research, will give a high-level overview of these data, as well as data from the latest quarterly ASA staffing employment and sales survey, and provide suggestions on the role you can play to turn things around.

You’ll also hear from ASA general counsel Stephen Dwyer, who will provide insight on the recent U.S. National Labor Relations Board ruling that a staffing firm client is a joint employer of a staffing firm’s assigned temporary workers and discuss how federal and state legislation could affect your business operations this year.

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