ASA Leadership Training Series, Part One: Improving Results Through Performance Management

Overview

Highlights

Performance management is an essential part of any business strategy. Having a system for planning, monitoring, developing, rating, and rewarding your employees ensures that your firm and its departments, employees, teams, and processes are working toward optimizing organizational goals always. Performance measurement includes establishing operating strategies; defining processes that contribute to these strategies; and evaluating, using, and communicating the results to improve operational results. Companies succeed when their employees work together to achieve a common goal.

During this webinar, attendees will learn

• What performance management is
• Why performance management is important
• Which methods can help your firm manage performance for improvement
• The advantages and disadvantages of performance metrics
• How to set and measure goals
• How and when to use scorecard management systems

Presenter

Anne Drury, managing director, PeopleSuite Staffing Solutions