Disability Employment Resources for Staffing Firms

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ASA and the U.S. Department of Labor Office of Disability Employment Policy formed an alliance in 2020 to advance the employment of people with disabilities. Through this partnership, ASA and ODEP collaborate to provide reliable information and resources to help staffing firms create inclusive workplaces for people with disabilities. This webpage serves as a resource for employer organizations that want to recruit, hire, retain, and advance people with disabilities.

Since 2006, ODEP’s alliance initiative has helped employer organizations develop and apply model policies and initiatives to increase the recruitment, hiring, retention, and career advancement of people with disabilities.

Here are questions staffing companies should be able to answer when speaking with clients, talent, and other stakeholders.


  • In a disability-inclusive workplace, people with disabilities have access to the same jobs, benefits, and opportunities as everyone else. Employees with disabilities feel valued and unafraid in an inclusive workplace. An applicant with a disability has the same access to a job as other qualified candidates. An employee with a disability has the same perks or access to a promotion as their colleagues.

    Coherent and transparent policies and processes are the basis of an inclusive workplace. The Employer Assistance and Resource Network on Disability Inclusion (EARN) has a seven-step framework, Inclusion@Work, that can help you build an inclusive workplace. Learn more at askearn.org.

  • According to the U.S. Centers for Disease Control and Prevention, 61 million adults in the in the U.S. live with disabilities. These disabilities take many forms. Some people are born with their disabilities, and others get them later in life as a result of age, military service, or other life experience. Disabilities differ in how they affect a person's interaction with the world. These differences matter not just for the type of disability—such as whether someone who is blind or has cerebral palsy, hearing loss, and/or autism. People with disabilities also have different needs in the workplace. When employers meet these needs, people with disabilities are able to thrive at work.

    The Americans With Disabilities Act has a precise definition of “disability.” You can read the text of the law at ada.gov. You can learn more about Americans with disabilities and their employment situations from the U.S. Department of Labor.

  • Companies that include people with disabilities experience many benefits. Some of these benefits come from including as many qualified, talented people as possible. A workplace that is not inclusive cannot enjoy the contributions of excluded people with disabilities. Disability inclusion is also required under the ADA. You can meet this requirement by including people with disabilities.

    A report by Accenture found that companies that include people with disabilities experience 28% higher revenues, 20% higher net income, and 30% higher profit margins. These companies also enjoy access to the growing pipeline of talent with disabilities. These employees are markedly innovative. A recent article from Harvard Business Review notes that people with disabilities are more likely than others to contribute new ways to drive value at their company.

Disability Inclusion

An inclusive company is more likely to meet legal requirements related to disability inclusion.

Disability Inclusive Culture

Everyone in the workplace has a role in creating a disability-inclusive culture.

Inclusive Communication

Effective communication between stakeholders is important to success.

Employment Cycle

Include people with disabilities in your company’s talent pipeline.

Talent Recruitment

Certain practices and make your company a more attractive employer to people with disabilities.

Talent Management

Disability-inclusive policies, training, and accountability for people in critical roles ensure that everyone is included.

Reasonable Accommodation

A reasonable accommodation is something that helps an employee with a disability on the job.

Accessible Technology

Accessible technology is essential for any inclusive workplace.

Inclusion Accountability

Accessible technology is essential for any inclusive workplace.

Additional Resources

Accessible technology is essential for any inclusive workplace.


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