Businesses can strengthen their ability to attract people with disabilities and communicate disability inclusion through their external communication. To externally communicate disability inclusion, organizations can
- Include people with visible disabilities in advertisements and other public materials
- Consider using person-first language
- Make sure that all public materials are accessible
- Reach out to disability-targeted organizations
Internal communications are also an important part of building a disability inclusive organization. The strategies identified above can also be used internally. In addition, organizations
- Make polices and procedures about disability inclusion easy to find
- Start an employee resource group for staff with disabilities
- Make sure that internal communications are accessible
- Provide training on disability etiquette and inclusion to all staff
These resources provide basic information about disability etiquette:
- EARN’s, Working Together: Ensuring People with Disabilities Feel Welcome and Included in the Workplace
- JAN’s, Disability Etiquette Guide
- Disability: IN’s, Disability Etiquette – A Starting Guide
- EARN’s  microcourse, Communicate: External & Internal Communication of Company Policies and Practices
- microcourse from EARN will help your organization communicate a commitment to inclusion.
