The Benefits of Building a National ADR Program: Staying Out of Court and Mitigating Risk

August 13, 2024

Attend this Webinar

Aug 13, 2024 2–3 p.m. Eastern

Registration fee
Member Free
Nonmember $100.00

Sponsored By:

Who Should Attend

Staffing, recruiting, and workforce solutions legal professionals, chief executive officers, presidents, and financial officers


Alternative dispute resolution (ADR) can be a critical tool in resolving disputes, maintaining employee happiness and culture, and mitigating the risk that comes with being involved in a gig economy or temporary workforce company. But often ADR programs are fragmented, depend on the location of the neutrals, and do not focus on scalability and uniformity.

Having a national ADR program that uses both mediation and arbitration, or even a combination of both, can provide employees with a sense of fairness, eliminating perceptions of bias. This also can allow employers to focus on their processes and streamline procedures to help eliminate the distractions and reduced productivity that often come with litigation. An ADR program also might help keep your company out of court. Listen to attorneys and ADR professionals discuss these matters and explain how a national ADR program can help you.

During this webinar, attendees will learn 

  • Why using purely regional neutrals and a more fragmented, non-uniform ADR process can result in employee skepticism and disparate results and can take more time, money, and bandwidth than necessary
  • Why a national ADR program can create uniformity and scalability across an organization while giving employees and contractors a better sense of the process and better understanding of why it is fair
  • How to use the different types of ADR by themselves or in conjunction to resolve disputes quickly, efficiently, and cost effectively
  • How to set up a national ADR program and what should be included


    Facilitated by

    Collin WIlliams Collin Williams

    founder and chairman, New Era ADR

    Williams is the founder and chairman of New Era ADR. Williams was previously general counsel at, a digital marketplace for the buying and selling of musical instruments, gear, and equipment. Reverb was listed as one of Inc. magazine’s fastest-growing companies in 2017, 2018, and 2019. Williams ran Reverb’s acquisition by Etsy in 2019 for $275 million. 



    Panelists Include:

    Neil Alexander

    partner, Littler





    Sarah Kroll-Rosenbaum

    partner, Akerman

    Kroll-Rosenbaum is the team leader of Akerman’s Staffing Law sector, which offers staffing companies coordinated counsel as they navigate a complex landscape of novel compliance, regulation, and litigation challenge. She is a trusted strategic advisor to her clients, with whom she collaborates closely to design and execute litigation strategies through the lens of their business priorities. In recent years, Kroll-Rosenbaum has led the defense of dozens of temporary staffing companies in class, collective, and representative actions, including California Private Attorneys General Act claims. In these cases, among others, she has argued extensively in state and federal courts across the country, including the U.S. Ninth Circuit Court of Appeals, and in arbitration.


    Ariel Zion

    chief legal officer, Insight Global




    This webinar qualifies for 1.0 hour of CE toward maintaining your ASA credential.

    CE 1.0

    This program is valid for 1.0 PDC for the SHRM-CP® or SHRM-SCP®