Crossroads Conversations—Making a Lasting ImpactM


Today’s program is brought to you by the ASA Women in Leadership Interest Group and Sponsored by Assurance
Women In Leadership


Imagine a time in your life when you were at a crossroads and someone had a conversation with you that had a lasting impact. Perhaps someone helped you steer yourself back on course or even helped you set a whole new one. Think about how grateful you are that someone did that for you.

In this webinar, you will get the tools you need to be able to do that for someone else. Learn how you can face potentially difficult or uncomfortable situations—such as internal staff members needing to improve their attitudes, candidates who need to hear an honest assessment about their qualifications, or clients that are creating situations that make it difficult to deliver the solutions you promised—and turn them into opportunities for growth.

During this webinar, attendees will learn

  • How to approach delicate topics with internal employees, candidates, and clients
  • How to turn potentially negative feedback into powerful knowledge that pushes employees and candidates to be more productive and positive in the workplace
  • How to conquer their fear of uncomfortable situations


Mary B. Lucas, chief talent officer, Supplemental Health Care
Gayle Cordes, doctor of behavioral health, Gayle Cordes & Associates

This webinar qualifies for 1.0 active hour of CE toward maintaining your ASA credential.
CE 1.0
This program is valid for 1.0 PDC for the SHRM-CP® or SHRM-SCP®
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