How to Hold Critical Conversations Productively

Overview

The easiest time to deal with a conflict or challenge is when the issue first shows itself. Unfortunately, many leaders delay when they need to have a critical conversation with a team member. What’s the result? The issue does not go away—in fact, it festers and grows until the leader is finally forced to have the dreaded conversation.

The truth is that a critical conversation doesn’t have to be negative. Critical conversations are opportunities for leaders to coach team members and help guide their performance. In this ASA webinar, Linda Sasser will share methods for productively holding critical conversations and addressing conflict in your team.