Leading in Turbulent Times



Sometimes, the turbulence seems so intense that leading seems impossible. In today’s crazy environment, being a strong, creative leader—no matter your official title—is crucial for survival in the staffing profession. Luckily, the rules for leading in the midst of unpredictable change remain constant.

Now more than ever, it is important for leaders to be creative—to not just manage change but find ways to thrive. During this session, customer experience expert Jeff Tobe will share steps for great leadership in turbulent change.

During this webinar, attendees will learn

  • How to incorporate the four C’s of decision making
  • Why there’s more than one right answer to every challenge
  • How to be a relationship manager, not a task manager
  • How to engage your internal and external customers at a whole new level


Jeff Tobe, customer experience expert

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