The Year Ahead: The Rise of Employee Experience and Client ExperienceM


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Get ready to reflect on lessons learned in 2021 and hear insights to guide your path to success in 2022. Did your firm institute client experience improvements during the pandemic? Do you know how to leverage and build on those improvements in the year ahead?

Eric Gregg of ClearlyRated, an ASA corporate partner, along with Daniel Culbertson of Indeed, will share the latest research—from job posting trends and quit rates to the attitudes and perspectives of staffing firm clients, talent, and employees—and discuss the concepts that will shape the year ahead. Data suggest that firms that focus on their employees’ experience will have a competitive advantage.

During this webinar, attendees will learn

  • What Indeed’s research on job postings, hiring incentives, remote work, and the recovery suggests about recruiting in the new year
  • How to use feedback and perceptions of staffing firm clients, talent, and employees to prepare for 2022
  • Why prioritizing employee experience and client experience can give your firm a competitive advantage

Register today for this once-a-year opportunity to prognosticate on the year ahead and get ready to charge into 2022 with clarity and purpose.


Eric Gregg, chief executive officer, ClearlyRated
Daniel Culbertson, outreach economist, Indeed

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