About seven in 10 Americans (69%) believe that the job search today is too impersonal, according to the results of the latest American Staffing Association Workforce Monitor® survey of more than 2,100 U.S. adults conducted online by The Harris Poll. And eight in 10 (80%) say that applying for a job feels like sending their résumé or job application into a “black box.”
Nevertheless, Americans do consider less-personal resources to be valuable when looking for work. Eight in 10 (83%) believe that technology has made finding a job easier.
However, a majority says that emerging technologies (e.g., big data mining of résumés and job-on-demand apps) actually make it more difficult to land a job (59%), and that the Internet is not “all I need” to find a job (59%). In fact, even in this age of technology, 85% of U.S. adults think that personal contacts are more helpful than the Internet in finding a job.
Approximately seven in 10 U.S. adults cite in-person or face-to-face contact (72%), phone calls (72%), and email (71%) as acceptable ways to initially contact them regarding job opportunities. Only about one in four (24%) say text messages would be welcome.
“When recruiting talent, ‘high touch’ still wins the day,” said Richard Wahlquist, ASA president and chief executive officer. “Businesses that rely too heavily on a ‘high tech’ but largely ‘faceless’ process are sending the wrong messages to job seekers looking for connections with companies that value their employees.”
The Harris Poll conducted the survey online within the U.S. on behalf of ASA Dec. 27–29, 2017, among a total of 2,163 U.S. adults age 18 and older. Results were weighted on age, education, race/ethnicity, household income, and geographic region where necessary to bring them into line with their actual proportions in the U.S. population.
About the American Staffing Association
The American Staffing Association is the voice of the U.S. staffing, recruiting, and workforce solutions industry. ASA and its state affiliates advance the interests of the industry across all sectors through advocacy, research, education, and the promotion of high standards of legal, ethical, and professional practices. For more information about ASA, visit americanstaffing.net.
About the ASA Workforce Monitor
The ASA Workforce Monitor is a periodic survey commissioned by ASA and conducted online by Harris Poll among 1,000 or more U.S. adults age 18 and older. The survey series focuses on current workforce trends and issues. For more information about the survey series, visit americanstaffing.net/workforcemonitor.
About The Harris Poll
The Harris Poll is one of the longest running surveys in the U.S. tracking public opinion, motivations and social sentiment since 1963 and is now part of Harris Insights & Analytics, a global consulting and market research firm.
The American Staffing Association has announced that AMN Healthcare’s Kerry Sirkka of San Diego, CA, has been named the 2021 ASA Volunteer of the Year. Sirkka was honored during Staffing World®, the association’s annual convention and expo, held this year in Denver. Sirkka is in her sixth year of volunteering for ASA. She currently serves… More ›
Sorry, the content you’ve selected is for members only. Maybe it’s time to join! Or if you’re already a member, please log in. Join today to enjoy all the benefits of ASA membership. Strategic business intelligence Legal help and advocacy Learning and professional development ASA publications Exclusive industry data Community and networking And more! Learn… More ›
Eight in 10 job candidates (80%), both active and passive seekers, foresee working for a new company in the next 12 months—despite, or possibly due to, the economic uncertainty caused by the coronavirus pandemic in the U.S.—according to the 2020 Candidate Sentiment Study by the American Staffing Association and its corporate research partner, ClearlyRated. This… More ›
May 20, 2020Advancing Women Leaders in Staffing 3:15 p.m. Break 5:05 p.m. Break Questions? Contact firstname.lastname@example.org on the ASA meetings and events team. More ›
Due to the COVID-19 outbreak, this event has been postponed until further notice. If you have interest in attending on a future date, you may still register. We will be in contact with you when we have a date rescheduled. Questions? Contact email@example.com. Tuesday, April 7 8:30–10 a.m. Eastern time Taste Full Beans 29 2nd… More ›
Sorry, the content you’ve selected is for members only. Maybe it’s time to join! Or if you’re already a member, please log in. Join today to get full access to Staffing Success and all ASA publications. ASA brings members a steady flow of valuable information through a suite of publications. Staffing Success magazine, our award-winning flagship… More ›
Sorry, the content you’ve selected is for members only. Maybe it’s time to join! Or if you’re already a member, please log in. Join today to get access to all ASA webinars and on-demand presentations. The ASA Resource Llibrary includes hundreds of presentations that members can view at their convenience and at no charge. Valuable webinars… More ›
The World Employment Confederation Outlines Policy Recommendations to Reduce Disparity Between Global Supply and Demand, Leading to Better Functioning Labor Markets More ›
Get Involved The interest group is led by a council who will share their experiences and expertise as advisers and mentors for each other and for other leaders in the industry. In addition, the council will work to provide more professional development and educational opportunities to strengthen the skills of and advance women leaders. Interested… More ›
Change. This one little word represents a situation that has the power to throw your life into the unknown. Some are terrified by change while others accept it, and still others boast that they love change. The fact is that change is necessary in growing companies. Staffing professionals don’t have to love it, but you… More ›