The Expanding Role of Professionals in Office, Clerical, and Administrative Staffing


This program is brought to you by:
Sections: Office & Administrative


The office, clerical, and administrative staffing sector has shifted significantly due in part to new technology, an increase in gig work, and the Covid-19 pandemic. In this webinar, attendees will hear a panel of administrative professionals discuss how their role has changed over the past few years and how staffing firms can coach their administrative professionals to prepare for the future of this profession.

During this webinar, attendees will learn

  • How the role of administrative and executive assistants has changed with the rise of technology, gig work, and—most recently—the Covid-19 pandemic
  • What types of skills are necessary to be competitive as an office, clerical, and administrative professional in today’s market
  • What administrative candidates are looking for in a staffing firm
  • Which marketing techniques and benefits appeal most to office, clerical, and administrative candidates


Cheri Milford, service line director—office services, Express Employment Professionals
Teva Thomas, zone sales project specialist, Express Employment Professionals
Nancy Melendez, executive assistant, USAA

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